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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I transfer "admin" sharing to another member?

    Asked by halomedia on May 05, 2015 at 08:39 AM

    hello! LOVE Jotform, thanks for an awesome service!

    I have some forms which I set up for a client, shared with them and then let them do their own thing. I'd like to delete them but am worried that because I set them up, it will delete them from their side.

    Is there any way of sharing admin rights, or ownership of the forms to them so I can delete them on my side please, and they won't be affected?

    Thanks!!
    Louise

    member another JotForm transfer transfer forms
  • Profile Image
    JotForm Support

    Answered by Charlie on May 05, 2015 at 09:52 AM

    Thank you for your kind words, we appreciate your feedback.

    For your concern, you cannot transfer them, but we can do that for you, you will just need to request it to us what forms you would like to move to an account, please do take note that when we move/transfer forms the data and submissions on it will also be moved.

    Here's an example request:

    I would like to move or transfer the following forms: [insert form IDs/URL] from my account halomedia to the account username [username of the account where you want to transfer].

    I would also like to ask that you remove sharing the said forms before we transfer them, to avoid any conflict on the system. 

    Do let us know how you would like to proceed.

    Thank you.

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    Answered by halomedia on May 07, 2015 at 05:09 AM

    Thanks Charlie! I have the list to send through, is there a specific email address I need to use?

    The forms are already shared (with them) would you like me to remove sharing on those?

    Thanks!!
    Louise

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    JotForm Support

    Answered by Boris on May 07, 2015 at 06:26 AM

    Hello Louise,

    You can post the list right here, so that any of our active colleagues can take a look and move the forms for you.

    Yes, please remove sharing from all the forms that you wish to move, prior to posting the list here, so that we avoid any corruption that may occur during the transfer. After your forms are moved, you can set up the sharing again in the way that you like - from the account to which they have been moved.

    Kind regards,
    Boris

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    Answered by halomedia on May 07, 2015 at 07:51 AM

    Hi Boris

    Thanks so much! I have removed sharing from all the forms. I am not sure what they have been doing, but they seem to like duplicating them!

    I would like to move or transfer the following forms (see listed below) from my account halomedia to johnwijnberg. Once they have been transferred, please confirm that I can delete them from my side with no loss of data to the other account?

    Forms to transfer:

    BG Malaria Survey April Final
    Client Name survey
    Clone of BG Malaria Survey April Final
    Tanzania LNG Malaria Survey April Final
    LNG Tanzania
    Clone of Clone of BG Malaria Survey April Final

    Thanks again, you guys have such awesome support! :)

    regards,
    Louise

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    JotForm Support

    Answered by Charlie on May 07, 2015 at 09:18 AM

    Hi again,

    Upon your request, please see the status of forms listed below that were moved from halomedia to johnwijnberg.

    BG Malaria Survey April Final- Moved

    Client Name survey- Moved

    Clone of BG Malaria Survey April Final- Moved

    Tanzania LNG Malaria Survey April Final - Can't find form with this title

    LNG Tanzania- Moved, there were 2 forms with the same title

    Clone of Clone of BG Malaria Survey April Final - Can't find form with this title

     

    Please do take note that when we move the forms, the data and submissions on it will also be moved. Please do contact the other account where the forms were moved to update them regarding this action. 

    Do let us know if you need more information on this.

    Thank you.

  • Profile Image

    Answered by halomedia on May 08, 2015 at 03:57 AM

    Ah, you are a star, thanks so much!!

    Have a great day!
    Louise

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    JotForm Support

    Answered by Chriistian on May 08, 2015 at 05:12 AM

    On behalf of y colleague. You are always welcome.

     

    Thank you for your valuable feedbacks!