What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The E-Signature widget does not accept signatures

    Asked by bones489 on May 05, 2015 at 12:42 PM

    When you click to sign in the box nothing happens.  You should be able to use the mouse to sign.

    Page URL:
    https://secure.jotformpro.com/form/40164564722957

    E-Signature Widget Signature
  • Profile Image

    Answered by Ben on May 05, 2015 at 01:37 PM

    I took a look at your jotform, but it seems to be loading properly for me.

    Can you please tell us if you are still experiencing this issue and if so, if the issue is happening when you go to your jotform directly, or only when you go to a page where it is embedded on your website.

    If that is the case, do let us know the URL to the page so that we can check it out for you.

    Do note as well, that in most documents, anything that is not above the signature is (or could be) considered as invalid, so I would suggest placing it at the bottom of your jotforms instead.