- azlistingsAsked on May 05, 2015 at 02:16 PM
Why is the landing page on mobile for Paypal Express not allowing my customer to purchase without a paypal account? It's not giving them them the option to bypass paypal.Page URL:
- JotForm SupportMike_GAnswered on May 05, 2015 at 04:53 PM
I would like to apologize for what happened. It seems that you are using Paypal Express to process the payments on your form. However, Paypal Express doesn't give you any other option but to use Paypal as payments. If you want another option for payments on your form, you may use the Paypal Pro instead as it has an option to make payments using credit cards.
- azlistingsAnswered on May 05, 2015 at 04:58 PM
I am not a paypal pro subscriber. You mean to tell me that you cannot provide a way for this to bypass paypal like pro? My shopping cart software using paypal express and allows my customers to bypass paypal.
- JotForm SupportAuryAnswered on May 05, 2015 at 06:31 PM
Since you are not a paypal pro subscriber, I strongly recommend you to integrate the Paypal Pro and set by default the credit card option, so that your customers will bypass paypal.
The following figure shows how:
I hope this helps you solve this issue.
- JotForm SupportBDAVIDAnswered on February 23, 2017 at 09:47 PM
@hbforms, your inquiry will be addressed on the following thread: https://www.jotform.com/answers/1074937