What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Paypal Express Landing Page Mobile Only No Option To Bypass Paypal Login

    Asked by azlistings on May 05, 2015 at 02:16 PM

    Why is the landing page on mobile for Paypal Express not allowing my customer to purchase without a paypal account? It's not giving them them the option to bypass paypal.

    Page URL:

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    JotForm Support

    Answered by Mike_G on May 05, 2015 at 04:53 PM

    I would like to apologize for what happened. It seems that you are using Paypal Express to process the payments on your form. However, Paypal Express doesn't give you any other option but to use Paypal as payments. If you want another option for payments on your form, you may use the Paypal Pro instead as it has an option to make payments using credit cards.

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    Answered by azlistings on May 05, 2015 at 04:58 PM

    I am not a paypal pro subscriber. You mean to tell me that you cannot provide a way for this to bypass paypal like pro? My shopping cart software using paypal express and allows my customers to bypass paypal.

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    JotForm Support

    Answered by Aury on May 05, 2015 at 06:31 PM

    Since you are not a paypal pro subscriber, I strongly recommend you to integrate the Paypal Pro and set by default the credit card option, so that your customers will bypass paypal.

    The following figure shows how:



    I hope this helps you solve this issue.

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    Answered by hbforms on February 23, 2017 at 06:55 PM

    Same question, but where is the option to  change the default method in the updated layout?

    (I switched back to version 3 to make this update, but I would prefer not to have to do that in the future!)
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    JotForm Support

    Answered by BDAVID on February 23, 2017 at 09:47 PM

    @hbforms, your inquiry will be addressed on the following thread: https://www.jotform.com/answers/1074937