- amyjones33Asked on May 05, 2015 at 11:33 PM
I have a couple of forms that use the e-sign widget and it is not allowing my customers to sign. Can you give me an eta on when this might be fixed? I have several hundred people needing to sign something in the next few days.
- JotForm DeveloperomurAnswered on May 06, 2015 at 05:59 AM
I was able to replicate your problem. I've escalated this issue to our dev team and they will be working on the issue.
I'll update you when the problem is resolved.
- JotForm SupportTitusNAnswered on May 07, 2015 at 03:59 AM
We sincerely apologize for this - the issue is now resolved - You should be able to use the e-signature normally.
If you have further difficulty - please let us know.