The e-sign widget appears to be broken

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    amyjones33
    Asked on May 05, 2015 at 11:33 PM

    I have a couple of forms that use the e-sign widget and it is not allowing my customers to sign. Can you give me an eta on when this might be fixed? I have several hundred people needing to sign something in the next few days.

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    omur
    Answered on May 06, 2015 at 05:59 AM

    Hello,

    I was able to replicate your problem. I've escalated this issue to our dev team and they will be working on the issue.

    I'll update you when the problem is resolved.


    Thank you

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    TitusN
    Answered on May 07, 2015 at 03:59 AM

    Hello, 

    We sincerely apologize for this - the issue is now resolved - You should be able to use the e-signature normally. 

    If you have further difficulty - please let us know.