What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    If users upload photos where are they stored and how do I retrieve them?

    Asked by jdfm1975 on May 06, 2015 at 06:45 AM

    Hi There,

     

    I am going to be running a fun animal photo competition for a charity. I want to use jotform as it's been great in the past, but where can I retrieve the photo's (to download and then upload onto our charity website)?

    Also, is there a size limit in terms of the number of photos that can be uploaded for the competition as a whole? Very grateful for your advice.

     

    Thanks and all the best

    James

    retrieve download file download photo view photos download file upload
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    JotForm Support

    Answered by Welvin on May 06, 2015 at 10:02 AM

    Hi James,

    The files are stored to our server and you can download them in the form submissions page. Here's how you can view your form submissions page:

    http://www.jotform.com/help/269-How-to-view-Submissions

    For uploading the photos to your website, you will have to manually do it :). 

    Your second question about the size limit has been moved and will be answered here: http://www.jotform.com/answers/564976.

    Thanks