How Does a Custom URL Work?

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    Asked on May 06, 2015 at 04:33 PM

    I want to create a custom URL for my form so it's easier to locate and recognise, instead of a string of numbers.


    I submitted my custom URL in the entry box in the Embed button, and clicked 'Save', but when I tried to use my Custom URL, it came up with "Error: Not Found."  Is there another step I need to do?



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    Answered on May 06, 2015 at 05:22 PM

    Hi alexpiranhablonde,


    Thank you for contacting us.


    Based on your screenshot, it looks like you're attempting to enter an entire URL to the custom link field. If (for example) you want to change the direct link to your form to{username}/art-on-the-fly, you only need to enter art-on-the-fly, in the field and click Save. Doing so will automatically change the direct link to your form to{username}/art-on-the-fly. Please see screenshot below.



    I cloned your form and tried a custom URL and it worked.



    Please let us know if you need further information.