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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Create PDF form generates an empty pdf with zero bytes

    Asked by erik322 on May 06, 2015 at 04:55 PM

    Hi, I'm trying to create a fillable pdf from this form: http://www.jotformeu.com/form/51044746594359

    The generated pdf's have a file size of "zero bytes" and unable to open. I tried to simplify the form, but the problem remains. Another form I created for another project worked fine as fillable pdf.

    Am I doing something wrong?

    Thank you.




    Page URL:

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    JotForm Support

    Answered by BDAVID on May 06, 2015 at 06:14 PM

    I will report this to our second level, I clear your forms cache, cloned your form in my account and nothing worked, every time I tried a zero bytes file was generated:

    You will be notified via this thread about any updates on this matter.

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    JotForm Support

    Answered by mustafa on May 14, 2015 at 10:02 AM


    Sorry for the late response. Problems related to your issue fixed, tested and it is working now. You should be able to download your PDF form. Thanks for your patience.