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    Form submissions were not sent to Dropbox?

    Asked by PeterBishop on May 07, 2015 at 09:21 AM

    I have one form that sent a test submission to Dropbox (Teacher application -- form.jotform.us/form/51234983905157), but I have another one that is not (Material submission -- form.jotform.us/form/51235227322142).

    And I not receiving emails -- from Teacher or Materials, the second which I sent a test email.

    I realized that I probably didn't set up the Dropbox redirect for the second one, but I also don't see where to do that in the Edit Form.

    But all of that is optional.  The submission did appear in the JotForm submissions so I guess we're OK.

    Thanks for your help...

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    JotForm Support

    Answered by Charlie on May 07, 2015 at 11:22 AM


    Upon checking your 2nd form titled "Materials", Dropbox was not integrated on it. Please follow this guide on how to do the integration: 

    1. Navigate to your "My Forms" list. Choose a form and click "Edit Form".

    2. Inside the form builder, navigate to "Integration" and look for "Dropbox". Here's a guide on that: http://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm.


    For the other question that you have regarding emails, we advise our users to open a new thread per question, I went ahead and opened one for you regarding that issue. Please refer to this link instead: http://www.jotform.com/answers/565713. We will address it shortly.

    Thank you.