I completed a form and hit submit but the form didn't submit - I am using an IPHONE 6?

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    Diane 
    Asked on May 07, 2015 at 12:32 PM
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    david
    Answered on May 07, 2015 at 12:42 PM

    Hi,

    I checked for any forms associated with your email address and I was unable to find any.  If you wouldn't mind letting us know the form you are having trouble with and if it is embedded to a webpage, the URL of the page that it is embedded to.  This way we can test to see why the form will not complete submission.

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    Diane 
    Answered on May 07, 2015 at 01:23 PM

    https://secure.jotform.us/form/51164584439158

    This is my husbands form (Craig).  He asked me to test.  It worked on my PC and IPad but not on my IPhone6.  Thank you, Diane

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    david
    Answered on May 07, 2015 at 01:44 PM

    I tested the form in a simulator and I did not have any issues submitting the form.  Each time I was able to complete the submission:

    The settings I tried are IPhone 6 running IOS 8.3, the most updated version and the browser tested was Safari.  Could you let us know if your setup is different?  Also, if possible, try using a different web browser other than the one you are currently to see if that resolves the issue.