Email notification is not showin a recently added field. How come?

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    Asked on May 07, 2015 at 03:31 PM

    when i complete the form and an email is sent to me with the content, it is missing a field that i have added. 

    its showing up in your data base, just not in my email

    wat up wit dat?


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    Answered on May 07, 2015 at 05:22 PM

    This happens Brian when you have what we call a dirty email template.

    What this means basically is that you have made a change to your email notification.

    Once you make any changes it is no longer updated by our system - which is why we call it dirty. What this means is that you will need to manually add all new fields - and remove the old ones from your email template.

    Do let us know if you have any issues doing so and we would be happy to assist.