What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are submissions not being forwarded to me?

    Asked by mcmarketing on May 08, 2015 at 08:53 AM

    I have set up several forms and placed the links on our company website, however, I am not receiving their submissions. Can you tell me how this works? Do I need to activate something on each form to have the submissions come to me? or are the submissions sent to the email address on my account? 

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    JotForm Designer

    Answered by ecem on May 08, 2015 at 08:56 AM


    If you want to get notification on  email when your form is submitted. You can find out more about how to set email Notification in this guide:


    Let us know if you need help.