What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Authorize.Net's Certificate Upgrade

    Asked by Marfieldcom on May 08, 2015 at 01:26 PM

    I'm using iframe to embed my JotForm which uses the Authorize.Net payment tool.

    I want to make sure my credit card transactions will still work after May 26, but Authorize.Net announced changes to SSL Certificate encryption will go to production May 26, 2015.

    Production Certificate Upgrades begin May 26, 2015

    Is there any action that I need to take on the JotForm, or on the web server where my iframe presents it?

    Page URL:
    http://online-stationery-store.com/wcc/

    JotForm encryption payment tool credit
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    JotForm Support

    Answered by BJoanna on May 08, 2015 at 01:49 PM

    Considering that for Authorize.Net you are using API Login ID and Transaction Key I assume that there is no need to change anything on JotForm side. If connection to Authorize.Net integration is successful I assume that payment will work as usual. But I will check this with our development team and we will inform you via this thread if some other actions are necessary. 

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    Answered by Marfieldcom on May 08, 2015 at 01:51 PM

    Thank you for the fast response. Looking forward to word from the development team.

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    JotForm Support

    Answered by paulsimpson on May 28, 2015 at 04:59 PM

    Thanks you for contacting us about this.

    I am pleased to inform you that JotForm already uses upgraded security SSL certificates so we will continue to serve your as normal.

    Have a great day!