JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
How can I send emails to different departments according to user answers?Asked by alex on May 08, 2015 at 01:45 PM
Aside to sending each from to a different email, for each department.
We also need to present different options depending on a prior answer.
thank you alex
If you would like to send email notifications to specific email address based from a user input, then you can refer to this guide.
You can also check the quick guide I made below.
1. First, setup individual notifications for each department, here's a guide on how to do that: http://www.jotform.com/help/25-Setting-Up-Email-Notifications
2. Then add a field where you will based your conditional logic to send each notification to specific email. In my case I'll use a drop down field.
3. Now, navigate to conditions and set it up. Choose "Send an Email after Submission".
4. Here you can set the rules to when you will send the specific notification based from the user input or entry.
I hope that helps. Do make sure to save all the changes.