What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If an upgrade my subscription plan, will the domain name for the form's link change?

    Asked by DThalasitis on May 08, 2015 at 04:10 PM
    2.  When I purchase this product (I think we are doing the professional) does the domain name change again?  I noticed your example showed both a http://submit.jotformpro.com and an http://submit.jotform.us
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    JotForm Support

    Answered by Charlie on May 08, 2015 at 04:41 PM

    I believe if you upgraded to a paid plan, the existing form URL and the edit links you are using will not be affected and should still function as how you have set it up. 

    If there are any changes in your subscription plan, where sometimes Premium/Professional will be using the domain name jotformpro.com, the changes should only apply to new forms and should not affect your previous form links.

    I hope that helps. Please do let us know if I misunderstood your question.

    Thank you.