What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Deleted responses?

    Asked by facultypd on May 08, 2015 at 07:31 PM

    Hi, 

    I am using jotform for workshop registrations. I was then going into reports (primarily the visual builder) to see how many are registered). My lasts reports show 0 registered in some workshops whereas there were registrants a day or so ago.The excel reports shows they are still registered but not the visual builder.  The total number is 106 so I know the registrations are still there.

    Page URL:
    http://form.jotform.ca/form/51057571785260

    responses Reports JotForm excel builder
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    JotForm Support

    Answered by david on May 08, 2015 at 08:57 PM

    Hi,

    I checked your form and indeed, the visual report associated with it appears to be incomplete.  However, when I created a new report, all of the submissions were included:

    I am not sure what happened to your previous report, but if you create a new one, it should include all the information.   If creating a new report still does not work, let us know and we will be happy to have another look.