What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If someone pays with Palpal, will the completed payment show in the submission?

    Asked by mmills12 on May 08, 2015 at 07:54 PM
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    JotForm Support

    Answered by david on May 08, 2015 at 09:15 PM


    The completed payment will not show in your submission data.  Only the data collected within your form.  We do not process any of the payment data on our end so it unfortunately cannot be included.  If the payment is NOT completed though, it will be marked as an incomplete payment in your submissions:


    If you have any further questions, let us know and we will be happy to help.