What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form disabled, HELP ME

    Asked by ederstudios on May 09, 2015 at 04:44 PM

    Dear Jotform support!


    I created my account ederstudios and it write Form disabled (Form not found)



    My acc name: ederstudios

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    JotForm Support

    Answered by Aury on May 09, 2015 at 06:15 PM

    We apologize for the inconvenience that this may have caused you.

    Our phishing filter suspended your account due to possible phishing activities.

    I have checked your form and I found you are requesting a user-name or password to enter, this is not permitted as is violating our Terms uf Use, . Please refer to our Term of Use in this link:


    Phishing You agree that Company may terminate your JotForm Service immediately if a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately

    I strongly suggest you to log in your account, delete the form and then purge form from trash, after that we will be able to make your account active back.





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    Answered by ederstudios on May 10, 2015 at 10:24 AM

    Dear Support!

    I am very sory about that, I deleted my form please activate back my account

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    Answered by Sammy on May 10, 2015 at 11:02 AM

    Your account has been activated