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    Unable to edit a conditions

    Asked by KenR60 on May 10, 2015 at 04:36 AM

     

    I have a Dropdown which has 6 $ Values, I want to change the Last Value from $600 to $660 but when I Click Edit the Screen Flashes and then turns Grey with the only way out by pressing Back.

     

    Thanks in Advance

     

    Ken Russell

    conditions wizard conditions unable to edit cannot edit
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    JotForm Support

    Answered by Jan on May 10, 2015 at 06:07 AM

    I cloned your form for testing purposes and I was able to edit that specific condition by clicking the pencil icon. Please try the following steps:

    1. Log out from JotForm.
    2. Clear your browser cache.
    3. Close and re-open the browser.
    4. Log back in to JotForm.
    5. Try to edit the condition again.

    In addition to that, I will clear your form cache so that your forms will refreshed from our servers. Let us know if the issue is still the same. Thank you.