What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What is the quota for secure form submissions?

    Asked by berkshirespeech on November 15, 2011 at 09:45 PM

    As a free member I get 10 secure submissions per month.  But my report page says I've used 8 our of 10 for this month when that is the total for the entire time I've been with jotform.  What's the problem?

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    JotForm Support

    Answered by idarktech on November 15, 2011 at 11:06 PM

    SSL Secure Submissions refers to the number of secure (https) submissions you received since 1st day of this month. It appears that you have about 9  submissions received using the secure form. If you don't want to get over quota you have to switch to non-secure version of your form, make sure that you have changed the URL from https:// to http:// on all of the forms.

    I have also reseted your limits, so your account is now good to go. Please note that this can only be done once.

    If you have further questions, please feel free to let us know. Thank you and have a great day!