password reset request not working

  • Profile Image
    LaVelle
    Asked on November 16, 2011 at 08:48 AM

    I have tried to get the system to send my log in information to my email address: lavelle.goodwin@gmail.com

     

    It is not working.

     

    Please advise

     

  • Profile Image
    mliz
    Answered on November 16, 2011 at 11:17 AM

    The instructions to reset your password has been sent to the email address lavelle.goodwin@gmail.com, it contains a link which will take you to a page where you can update the password.

    Please make sure that javascript is enabled on your browser settings.

    Here are some links that are useful:

    Enable JavaScript in Mozilla Firefox

    How to turn JavaScript on usingGoogle Chrome

    Enable Active Scripting in Internet Explorer

    Let us know if you are still having issues with the password reset.