What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How/where all my form data is actually stored

    Asked by wemakeprints on May 12, 2015 at 02:21 PM
    lso, just so I'm clear, I'd like to understand how/where all my form data is actually stored. It looks like the form data itself is stored on jotform servers, yet image/file uploads are stored on amazon s3. Is this correct?
  • Profile Image
    JotForm Support

    Answered by Welvin on May 12, 2015 at 02:33 PM

    Hi John,

    All data are sent to our servers, but we are also keeping the files to Amazon S3. So to mention the overall process:

    a. Users uploaded the file to the form

    b. The files are sent to our servers

    c. The files are also uploaded to Amazon S3

    d. Downloads are generated from Amazon S3.


    That's it! Let us know if you have any further questions.