What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    why my form is disabled?

    Asked by pasokh on May 12, 2015 at 05:51 PM

    hi there

    please active my new form. it is disabled

    thank you

    Page URL:
    http://csqut.vcp.ir/page-%D8%AF%D9%88%D8%B1%D9%87-%D9%87%D8%A7%DB%8C-%<br/>D8%A2%D9%85%D9%88%D8%B2%D8%B4%DB%8C-74717/60957-%D8%AF%D9%88%D8%B1%D9%<br/>87-%D8%AA%

    form is disabled
  • Profile Image
    JotForm Support

    Answered by Chriistian on May 12, 2015 at 06:05 PM

    Hi pasokh,

     

    Thanks for contacting us.

     

    Your account seems to be automatically suspended because you have forms that are not in English language. To avoid further suspensions, we recommend that you build your forms in English language and use our Language Translator Tool to set them into languages that you want.

     

    JotForm has a tool called Phishing Detector which allows automatic suspension of forms created for  phishing activities. However, this tool is not updated to scan languages other than English, therefore most of the form that are not in English are automatically suspended.

     

    I have activated your account. However, you must change your forms as recommended above to avoid being automatically suspended again.

     

    If you need further assistance, please feel free to contact us.

     

    Regards.

  • Profile Image

    Answered by pasokh on May 12, 2015 at 06:08 PM

    thank you