InfusionSoft to Jotform - populate hidden fields API

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    Asked on May 12, 2015 at 07:58 PM

    How can I populate hidden contact info fields in a survey form from InfusionSoft contact data so I know who is responding to the survey without asking them for contact info again?  I set up the InfusionSoft API integration.

    I want to initiate the Survey invitation from InfusionSoft, and embed the survey form on my server. When a user clicks the link in the E-mail to take the survey, I want to populate their survey form results with contact info I feed from their InfusionSoft contact record.


    The embedded form is not up yet. The survey form is here:

    I mapped the form fields to InfusionSoft Fields, but I'm not sure how to pass the data?


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    Answered on May 12, 2015 at 11:26 PM


    If I understood you correctly, you are creating a survey form from InfusionSoft, you'll use Jotform to collect contact info, then that info will be prepopulated to your InfusionSoft survey form? Is that right? Or you are using Jotform as the survey form and prepopulate it by fetching existing contact info from InfusionSoft?

    Unfortunately, this seems to be a different product, I'm not familiar with how InfusionSoft forms works and how data can be retrieved from your existing contacts from InfusionSoft, what Jotform integration does to your form is that it sends the data to your CRM, build contacts, leads, etc... You might want to ask the InfusionSoft support team if this is possible.

    But, we do have a couple of apps that you can use for email marketing/campaign, here's a list of that:

    Another possible solution is that the contact info will be sent to your MySQL database using PHP, then, from there, you can create a PHP script to send an email with the survey form having prepopulated values (you can prepopulate the values by fetching teh existing contact info from your database).  

    How to send submission data to MySQL database using PHP 

    Prepopulating fields to your Jotform via URL parameters 

    I hope this helps you on how you can proceed.

    Thank you.

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    Answered on May 13, 2015 at 01:40 PM

    Hi Charlie - I got InfusionSoft URL Parameters info and have created eh following links in the Survey invite:

    Here is a page about InfusionSoft URL Parameters:

    I sent myself a test and the name, phone and Email fields were not populated.  There is an updated version of the form here:

    Is my Syntax wrong?


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    Answered on May 13, 2015 at 02:12 PM

    Can you please look into Infusionsoft Integration? 

    Connect to Infusionsoft via API. Map Jotform Fields to Infusionsoft Fields. And setup actions to be triggered upon form submission. 

    Can this resolve your problem? 

    Looking forward to your reply. 

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    Answered on September 12, 2015 at 02:14 PM

    Hi, was this nut ever cracked... I am trying to push infusionsoft field data - name, email, etc. from infusionsoft to Jotform to send a post event survey.
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    Answered on September 13, 2015 at 10:37 AM


    I moved your question to a new thread so it can be addressed by us. You can find it here: 

    Let us know if we can assist you further.