What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is the upload slow? 45MB file takes 10 mins to upload..

    Asked by Amir  on May 13, 2015 at 12:08 AM
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    Answered by wemakeprints on May 13, 2015 at 12:22 AM

    I anticipate having large files uploaded through my form. Any details regarding this issue would be of interest to me. I  successfully completed a ~100mb file upload the other day through my form in well under 10 minutes.

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    Answered by Sammy on May 13, 2015 at 05:38 AM

    Your upload speed is also directly affected by the speed of your internet connection uploads rate, the browser type being used also affects the speed.

    You can also clear you browser cache and see if this will improve the upload rate.