What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Setting a custom URL Thank You page after form submissions.

    Asked by flyingspirits on May 13, 2015 at 07:42 AM

    Hi there, I have been looking at using JotForms for my project and want to embed the code in a native web app (iPad/iP6).  

    Would really appreciate your view here.  I embed the form code and fill out the form and since the form is in HTML within the native app, it is not branching out to HTML5.

    However, when I hit submit, the email is sent correctly, but the landing page is navigation-less.  So if I go to the app menu and click on the form, it just goes straight to the static jotForm post-submit landing page.

    My preference is simply to show a message under the submit button saying something like "Form submitted successfully on <date/time>." without redirecting or clearing any data.  

    Any ideas?

    Many thanks, Alex

    Thank You page POST Submit button
  • Profile Image
    JotForm Support

    Answered by Mike_G on May 13, 2015 at 10:02 AM

    I believe you are referring to the Thank-You message page when you said landing page, is that correct? There are actually ways on how you can customize your Thank-You message.

    1. Default Thank You Page

    2. Custom URL

    Note: It can be the same Form URL so the user will be redirected to the same form again.

    Then, you can just use this guide if you would like to have the fields pre-populated of form submitter's previous answer: Prepopulating-fields-to-your-JotForm-via-URL-parameters

    Or it can be a different form but has the same fields, but will have a text that says "Form submitted successfully" and then the date using the Date field that's always set to current date. But this form will only be loaded if the submission came from the initial form.

    3. Thank You message

    You may also put conditions to where form submitters are going redirected base on their answers.

    Let us know if you have further questions or there are anything that's unclear to you. Thank you.

  • Profile Image

    Answered by flyingspirits on May 13, 2015 at 10:33 AM

    Thanks for this.  Yes, that's right.  I made the change suggested above and it now redirects back to a fresh form with no data.  

    Is there a way to preserve the data that was submitted though?

    Many thanks, Alex

     

  • Profile Image

    Answered by flyingspirits on May 13, 2015 at 10:53 AM

    Just grasped your 1st answer a bit further, so no response required :).  Many thanks, Alex