- Juliet BrunoAsked on May 13, 2015 at 08:10 AM
I have a client that says she can’t see the image of the picture. I’ve sent it to 4 people who all see the picture fine. I’m stumped. Do you think it can be an explorer thing?? Do you have any recommendations?
- JotForm SupportChriistianAnswered on May 13, 2015 at 08:22 AM
Hi Juliet Bruno,
Thanks for contacting us.
I checked your form and I can see the image. However, I noticed that the header image is taking too long to display.
As per checking the image has a file size of 2.02 MB. I suggest you re-size/compressed and optimize your image using any photo editor.
You can try this site to re-size and optimize your image:
If you need further assistance, please feel free to contact us again.