- Dave WilliamsAsked on May 13, 2015 at 08:53 AM
- JotForm SupportJanAnswered on May 13, 2015 at 10:24 AM
Original thread title: How many emails do i have to send to get a response????
Your email is in the bounce list, which is why you're not getting any emails from JotForm.
I removed your email address from the bounce list. Your thread was already answered by Ben, but I understand that you did not get the reply on your email although it is visible in the forums.
Please try to do a password reset again. Please check your spam folders if it is not in your inbox. Also, I would advised you to please check if there are any spam filters on your email program or email client. You can also try white-listing JotMail IP addresses.
Let us know if you still cannot access your JotForm account. Thank you.