What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My jotforms disappear when my website is in mobile mode.

    Asked by Tom  on May 13, 2015 at 06:18 PM

    All my jotforms disappear when my website is in mobile mode !!!!!  Crap!!!!!!   That KILLS out lead flow ... Please help me.  There has GOT to be a way around this ...  Thx!!!

     

    tom

    Mobile Embedded Forms Responsive Mobile View
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    JotForm Support

    Answered by BDAVID on May 13, 2015 at 06:25 PM

    Could you please share the links of the webpages where your forms are embedded? Meanwhile, if you haven't enable the responsive features, please follow these steps:

    A)

    1. At the toolbar, click on Preferences button.

    2. Click on the General Settings tab.

    3. Set Responsive Form option to Yes

    B)

    While on Edit mode, click on the Designer button, at the toolbar.

    On the Form Layout  section, click on Make This Form Responsive