Required error message on my fields is partially hidden.

  • sjpd
    Asked on May 13, 2015 at 7:11 PM

    I have a form where I'm trying to design several questions that each have a single required "Yes" checkbox.  I want the label to be on the left, and the checkbox to be on the right.

    But when I select the checkbox in the preview window, and then de-select it, the checkbox becomes hidden, presumably by the message that tells the user the field is required (however that message is also partially hidden).

    I've tried setting widths, margins and padding to all the associated ID tags through trial and error to see if I can force enough space arond the checkbox to work around this problem.  But with no luck.

     

    Please visit my form and check the Yes box next to "I am at least 20 1/2 years old. (Mandatory retirement at 70 years old.) *"

    Then uncheck that same box, and you will see my problem.

    Please help me find a solution that can exist on a single row.

     

    Thanks,

     

    -Dave Bartholomew

     

     

    Jotform Thread 569516 Screenshot
  • David JotForm Support Manager
    Replied on May 13, 2015 at 7:48 PM

    Please inject the following CSS code at the bottom: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    .form-line.form-line-column.form-col-1.jf-required{

    width: 780px !important;

    }.form-line.form-line-column.form-col-2.jf-required{

    width: 780px !important;

    }.form-line.form-line-column.form-col-3.jf-required{

    width: 780px !important;

    }.form-line.form-line-column.form-col-4.jf-required{

    width: 780px !important;

    }.form-line.form-line-column.form-col-5.jf-required{

    width: 780px !important;

    }

    This will fix the problem:

    Required error message on my fields is partially hidden Screenshot 20

    You may clone my form in your account if you want to: http://form.jotformpro.com/form/51327345406956?

    If you need anything else, please open a new thread, we will be glad to assist you.

  • sjpd
    Replied on May 15, 2015 at 4:29 PM

    Thanks!

    By the way, your online support and responses to my questions are much better than Adobe ever offered with FormsCentral.

  • Ben
    Replied on May 15, 2015 at 5:35 PM

    In my colleague's name, you are welcome.

    Thank you for your nice words and do let us know if there is anything else that we can do for you and we would be happy to do so :)

    PS: Welcome to JotForm :)