What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My submissions unanswered questions are not showing up in the PDF format.

    Asked by Edpsych on May 14, 2015 at 09:17 AM

    Once a submission is completed, i have to change the format into PDF but if there is a answer left unanswered then it does not show up in the submission. This leaves questions out even if they are unanswered.

    How can i get these unanswered questions in the submissions to be able to print it out and see the question left unanswered.

    Submissions format unanswered PDF format
  • Profile Image

    Answered by Sammy on May 14, 2015 at 11:51 AM

    In the settings for your PDF in the submission sections, you need to disable the  'Auto Hide Empty Fields' this will allow empty fields to show up in the PDF