TLS Error when accessing form with Internet Explorer

  • Skidmore
    Asked on May 14, 2015 at 10:01 AM

    Users are reporting a TLS error when accessing our quote form.  Turning on TLS as the error requests does not resolve the issue.  Any help on what might be causing this would be appreciated.

    Thanks in advance.

    Jotform Thread 569742 Screenshot
    Page URL: http://www.skidmore-wilhelm.com/pages/quote-request
  • raul
    Replied on May 14, 2015 at 12:00 PM

    Can you let us know which version of IE are you using?
    I've checked your site and the standalone URL of your form and both worked correctly using IE11.

    TLS Error when accessing form with Internet Explorer Image 1 Screenshot 30

    TLS Error when accessing form with Internet Explorer Image 2 Screenshot 41

  • raul
    Replied on May 14, 2015 at 12:01 PM

    Forgot to mention that our secure forms use TLS 1.2 so this is the option that should be enabled to view it correctly on IE.