What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can we receive an email when a submission has been received?

    Asked by Mackenzie Nichols  on May 14, 2015 at 11:51 AM


    I work for an organization interested in using your product to collect records of species observations in Ontario. I had 3 questions I wanted to ask:


    1) When forms are submitted, we receive an email. Is it possible (maybe through a plugin) to have records compiled in a spreadsheet?

    2) Assuming records can be compiled in a spreadsheet, can we ensure that each records is kept associated with the file uploaded with its form? If so, how would/could this work?

    3) The Address Map Locator looks like a really cool plugin (http://developers.jotform.com/forum/address_map_locator),

    Is it possible to select an area on its map and have the lat/long fields automatically filled? Currently, this only happens (in the demo) when I enter an address. Otherwise, it defaults to an address in Alaska. Is there someone else I should contact about that?

    Thanks for your time!

    Page URL:

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    JotForm Support

    Answered by Charlie on May 14, 2015 at 01:02 PM


    For the first question, yes that is possible, you can setup email notifications and/or autoresponders in your forms.

    Please check the following guides:

    Setting up email notifications 

    Creating a Form Autoresponder


    For the other questions that you have, we advise our users to open one question per thread so that we can focus on it better, I went ahead and have your questions separated. Please refer to the following links:



    We will address them shortly.

    Thank you.