What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why doesn't the chat live window POP up?

    Asked by bivi0220 on May 14, 2015 at 02:22 PM
    Why doesn't the chat live window POP up?
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    JotForm Support

    Answered by Kiran on May 14, 2015 at 02:36 PM

    Chat support is available when we have manageable traffic to this support forum and well staffed. This is due to support forum is our primary support. We are working towards to enable chat support for more time in the near future.

    Thank you!