What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can I redirect my users back to my page when the PayPal payment is completed?

    Asked by dros0120 on May 14, 2015 at 02:49 PM
    4. Can there be an automatic re-direct after making payment in Paypal? Right now I have to click, "return to..."
  • Profile Image
    JotForm Support

    Answered by Charlie on May 14, 2015 at 03:56 PM


    This is something related to your settings in your Paypal account. Please check the Auto Return function. I believe it is not quite possible to auto redirect to your thank you page you setup in your Form, this is because Paypal tries to stop the process flow and gives you a "Return To" link instead.

    However, you can try enabling the "Auto Return" option.


    You'll need to then setup a generic Return URL with the thank you message, probably a separate web page rather than the thank you message in your JotForm.

    I hope that helps.