Can I redirect my users back to my page when the PayPal payment is completed?

  • dros0120
    Asked on May 14, 2015 at 2:49 PM
    4. Can there be an automatic re-direct after making payment in Paypal? Right now I have to click, "return to..."
  • Charlie
    Replied on May 14, 2015 at 3:56 PM

    Hi,

    This is something related to your settings in your Paypal account. Please check the Auto Return function. I believe it is not quite possible to auto redirect to your thank you page you setup in your Form, this is because Paypal tries to stop the process flow and gives you a "Return To" link instead.

    However, you can try enabling the "Auto Return" option.

    Can I redirect my users back to my page when the PayPal payment is completed? Image 1 Screenshot 20

     

    You'll need to then setup a generic Return URL with the thank you message, probably a separate web page rather than the thank you message in your JotForm.

    I hope that helps.