Still unable to receive email notification on an AOL email address

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    Asked on May 14, 2015 at 06:26 PM

    I tried these suggestions and nothing, My email is not getting the forms anymore. Any other advice?

    This is a re-post of a comment on How to Prevent Email Bouncing Related Issues

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    Answered on May 14, 2015 at 08:15 PM

    I would like to apologize for any inconvenience this have caused you. This happens because AOL rejects JotForm's mail server domains. Here is the list of JotForm Mail Server Domains:
    Which you can also find in this guide: Whitelisting-JotMails-IP-Addresses
    Since you already have the list of mail server domains that JotForm has, all you need to do now is follow the instruction on this link for AOL emails:
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    Answered on October 22, 2015 at 12:37 PM

    The fix:  WhiteList the form sender's email address


    Login to you AOL account

    Go to "Contacts"

    Add "" as a contact (You can use Web for the First Name and Submission for the Last Name.

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    Answered on October 22, 2015 at 02:19 PM


    Thank you for sharing us your workaround. We appreciate it.