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  • Profile Image

    My form disappeared from "My forms" section

    Asked by serena  on May 15, 2015 at 03:14 AM

    I created a form titled "Protolang 4" but today it is disappeared from "my forms" section; thus I'm not able to download the list of registration.

    Please, could you help me?

     

    serena

    Page URL:
    http://www.jotform.com//?formID=51034021459344

    My Forms section guest account form disappeared
  • Profile Image
    JotForm Support

    Answered by Boris on May 15, 2015 at 09:45 AM

    Hello Serena.

    That form, 51034021459344, is created from an unregistered guest account.

    Please always login to your JotForm account, protolang, when creating and using your forms. Logging in will ensure you avoid this kind of problems.

    I have now moved the above mentioned form from the guest account to your protolang username.

    Please log out and log back in if the form is not visible under your account. Contact us again if you experience any problems, or if you need any help setting up your forms, and we will be happy to assist you.

    Kind regards,
    Boris