My form disappeared from "My forms" section

  • Profile Image
    serena 
    Asked on May 15, 2015 at 03:14 AM

    I created a form titled "Protolang 4" but today it is disappeared from "my forms" section; thus I'm not able to download the list of registration.

    Please, could you help me?

     

    serena

  • Profile Image
    Boris
    Answered on May 15, 2015 at 09:45 AM

    Hello Serena.

    That form, 51034021459344, is created from an unregistered guest account.

    Please always login to your JotForm account, protolang, when creating and using your forms. Logging in will ensure you avoid this kind of problems.

    I have now moved the above mentioned form from the guest account to your protolang username.

    Please log out and log back in if the form is not visible under your account. Contact us again if you experience any problems, or if you need any help setting up your forms, and we will be happy to assist you.

    Kind regards,
    Boris