What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How is SSL handled for embedded payment forms.

    Asked by sncsquared on May 15, 2015 at 09:26 AM

    Here is a link to the site I have embedded a JotForm payment form:

    https://ezcarcredit.biz/payment/

     

    I have applied SSL to the site's server, but the form will not show up in some browsers, others say the form is not secure.

    Please help.

    Page URL:
    https://ezcarcredit.biz/payment/

    payment form JotForm site some browsers
  • Profile Image
    JotForm Support

    Answered by Charlie on May 15, 2015 at 11:49 AM

    Hi,

    If your website is using SSL or https:// protocol, the form embed code should also be using SSL. This is because your website will identify any link that uses http:// only as unsecure. Please check this guide on how to make your form SSL enabled. Do take note that for "Free" plan, you are only allowed to receive 10 SSL submissions, when you reach any submission limits, your forms will temporarily be disabled, please check our pricing page here: http://www.jotform.com/pricing.

    I also checked your website and there are a lot of unsecure contents being loaded, they seem to be related to the stylesheet, CSS, plugin or theme that you have.

     

    You might need to fix those to avoid problems.

    Do let us know if you need more information on this.

    Thank you.

  • Profile Image
    JotForm Support

    Answered by Charlie on May 15, 2015 at 11:51 AM

    Apologies, I forgot to attach the link. Here's the guide on how to make your forms SSL or secure: http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions.

    Thank you.