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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can you cancel my professionnal account and set it to free?

    Asked by laurentruchat on November 17, 2011 at 03:01 AM


    After a lot of try, I cannot cancel my accont on the site of Plimus!!!

    Can you do it for me please?

    My account is laurentruchat


    Thanks and best regards

  • Profile Image

    Answered by allanftd on November 17, 2011 at 08:45 AM

    Hi Laurent,

    As requested, we have downgraded your account from Professional to Free account. You will no longer be billed in the future by JotForm and Plimus unless you upgrade once again. Please let us know if you have any other questions or concerns.

    Thank you for choosing JotForm!