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    Email notifications are not being received

    Asked by rudy keitt  on May 15, 2015 at 02:16 PM
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    Answered by Ben on May 15, 2015 at 03:47 PM

    I took a look at your account (colorgraphics) Rudy and the email associated with it and I can see that the email is in our bounce list.

    The reason why it is in there is this:

    smtp;521 5.2.1 : AOL will not accept delivery of this message.

    This means that you would need to check with AOL support as to why the emails are being rejected by them.

    In the mean time, I would suggest using some other email provider like Gmail - if you have it.

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    Answered by Ben on May 15, 2015 at 03:48 PM

    Please do check this thread: http://www.jotform.com/answers/570617 to see your answer.

    Thank you.