What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Using JotForm without using Proxy

    Asked by generac on May 16, 2015 at 03:55 AM

    Good day!

    I use your service for my site

    Turkmnenistana the territory. Unfortunately, many sites are blocked by our government, and thus there is no possibility to use many services, such as YouTube, etc. fasebook (censorship)

    Unfortunately for us, and your service was hit by filtration ...

    That is when I Try Us The Onion Route, then the form is correctly displayed

    on my site, but not all users use a proxy ...

    So I want to ask you whether it is possible to solve this problem?

    Page URL:
    takykenjamlar.com/xg5600e.html

    site proxy correct problem Youtube
  • Profile Image
    JotForm Support

    Answered by BJoanna on May 16, 2015 at 06:02 AM

    Considering that I am located in other country and I can not test and reproduce your problem I will escalate this problem to our developers. Maybe they will find solution for your problem and we will inform you via this thread if they find a solution.

    For now only workaround is to use proxy settings.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on May 16, 2015 at 10:32 PM

    If the sites are blocked by your government, including ours, there is nothing we can do in our end.