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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot view submissions

    Asked by bnortham on November 17, 2011 at 08:55 AM

    I am testing a form at:




    I have submitted the form securely 4 or 5 times.  I receive an email each time with the correct data.  The My Forms page shows that the form has 4 New Submissions, but when I click through to see the detail of what the submissions are, none are listed.

    "No results to display.

    Check your search query or time frame options."


    The time frame selected is "All Time"

    Page URL:

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    Answered by fxr on November 17, 2011 at 09:36 AM

    I see these forms are probably from secure submissions.

    It can sometimes take a while for secure submissions to replicate onto www.jotform.com. Log into your account at http://secure.jotform.com and then check if you can see these submissions.