Cancel my premium Service

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    Asked on May 18, 2015 at 04:56 AM

    Dear Mdam, dear Sir,


    i like to cancel my jot form premium account and change it to a free account.

    Can you tel me please how can i do this.


    Thank you very much and kind regards


    Matthias Schubert

  • Profile Image
    Answered on May 18, 2015 at 07:45 AM

    Hello Matthias.

    Please note that you can cancel your subscription anytime by following these steps:


    1. Login your JotForm account
    2. Click on ​Account shown after clicking on a person/avatar looking icon at the upper right corner of the page.
    3. Now go to ​Billing​​ tab and click ​Switch Subscription​​ under Starter (Free) Plan
    4. Click ​Cancel Subscription​​ button on the new window.

    Please let us know if you need further help.

    Kind regards.