What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Internal Server error in PayPal form.

    Asked by John Beddows on May 18, 2015 at 07:24 AM
    When I try to submit it comes up internal server error. it happened at 4pm and again at 8pm. I don' t think I did anything Wrong.
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    JotForm Support

    Answered by ashwin_d on May 18, 2015 at 07:28 AM

    Hello John,

    What is your JotForm account username or the email address you have used in your account profile? I am unable to find any details with your email address john.beddows@bigpond.com.

    Alternatively, you can also let us know the form ID / URL or the web page URL where you have embedded your form and we will take a look.

    We will wait for your response.

    Thank you!