- JotForm Supportashwin_dAnswered on May 18, 2015 at 07:28 AM
What is your JotForm account username or the email address you have used in your account profile? I am unable to find any details with your email address firstname.lastname@example.org.
Alternatively, you can also let us know the form ID / URL or the web page URL where you have embedded your form and we will take a look.
We will wait for your response.