What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Free account vs paid account?

    Asked by cjr0603 on May 18, 2015 at 08:37 AM

    What happens if my monthly usages averages 3 submissions per month.  Then one month I have 10 submissions.   Then I return to my 3 submission for the rest of the year.

    Can I have a plan where I only pay the ONE month that superceded the alloted free quota?

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    JotForm Support

    Answered by Charlie on May 18, 2015 at 09:45 AM


    I would advise that you check our pricing page here: http://www.jotform.com/pricing/. For registered accounts that are in "Free" plan, you'll be able to get 100 regular submissions, 10 payment received and 10 SSL submissions, all are per month. If you are near your submission limits, you'll get an email regarding that, and if you finally reached any of the submission limits then your forms will temporarily be disabled. You can then upgrade to a higher plan OR you can wait for the limit of the counters to reset which happens every 1st day of the month. 

    You can purchase or subscribed to our paid plans and pay on a monthly, yearly or bi-yearly basis. In that sense, you can cancel anytime the paid subscription if you just want to use it for 1 month.

    To upgrade your subscription plan, make sure to log in to your account, navigate to Account->Billing/Upgrade->Choose a plan.


    Do let us know if you need more information on this.

    Thank you.