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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Users tab in My Account page is blank

    Asked by Greg on May 18, 2015 at 11:49 AM
    I can't see my sub-users. All the other pages under the account are fine. Sub-Users is blank.
    Screenshot
    all sub Users tab My Account
  • Profile Image
    JotForm Support

    Answered by Welvin on May 18, 2015 at 12:39 PM

    I think your current session have expired. Please try logging out from your account, clear your browser's cache and cookies for Jotform then login again. That should do the trick. If not, let us know here so we can investigate further.

    Thanks