What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Would like to cancel my monthly subscription to your service. How does this happen...?

    Asked by Steve Ferraro  on May 18, 2015 at 01:47 PM
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    JotForm Support

    Answered by david on May 18, 2015 at 02:16 PM


    I went ahead and manually cancelled your subscription with our payment processor to ensure that your subscription was completely cancelled.  You will not longer be billed at the end of your current paid period.

    If you have any further questions, let us know and we will be happy to help.