Google Spreadsheet stopped capturing the submission time stamp

  • mbycsd
    Asked on May 18, 2015 at 2:33 PM

    http://www.screencast.com/t/X4aR2DmKvK

     

    Do I need to re-integrate the Google spreadsheet?

     

    Thank you.

    sw

    Page URL: http://www.mbyc.org/about/event-request-form
  • BJoanna
    Replied on May 18, 2015 at 3:36 PM

    I have cloned and tested your form and I was not able to reproduce mentioned problem. Time-stamp is showing inside of Google Spreadsheet integration.

    Google Spreadsheet stopped capturing the submission time stamp Image 1 Screenshot 20 

    Can you please try to re-integrate Google Spreadsheet. 

    1. Removed the integration in your form.

    2. Clear the Form cache.

    3. Log out from JotForm.

    4. Clear your web browser's cache.

    5. Close and reopen the browser.

    6. Log in to JotForm.

    7. Reintegrate the Google Spreadsheet.

    8. Please test if it works.

    Hope this will help. Let us know if need further assistance. 

  • mbycsd
    Replied on May 18, 2015 at 4:11 PM

    Yes, I re-integrated the Google Spreadsheet and now the new time-stamps are showing up.  Thank you.

  • BJoanna
    Replied on May 18, 2015 at 4:26 PM

    You're welcome.

    Feel free to contact us if you have any other problem.