- careforvetsAsked on November 17, 2011 at 03:31 PM
Can you please not chareg my account anymore
- JotForm SupportMike_TAnswered on November 17, 2011 at 05:21 PM
You can cancel your subscription by logging in to your Plimus account and cancelling your subscription there. Here are the steps to cancel via Plimus:
1. Find your Plimus username in the email that was sent to you when you first paid for your subscription
2. Reset your Plimus password by entering your email and Plimus username in this page https://secure.plimus.com/jsp/forgot_password.jsp?designId=1
3. Log in to Plimus then cancel your subscription.
When you cancel your subscription you will not be charged again, but your account will stay Premium until the time you have paid for expires.
If you are facing any problems with the cancellation through Plimus, we can cancel your account manually.
Please feel free to contact us if you need any further assistance.