What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Customize the FileName of Attached PDF in Email

    Asked by simonebrennan on May 18, 2015 at 08:06 PM

    Is there any way possible to customise the name of the PDF that is attached? For example, it is currently just a random string of numbers.

    Ideally I would like it to be customisable just like the notification email subject heading. 

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    JotForm Support

    Answered by jonathan on May 18, 2015 at 08:20 PM

    Currently, the attached PDF in the email uses the form Submission ID# and it cannot be customized or changed at this time.


    So when you download the attached PDF file, the PDF filename is always something like this 12345678.pdf

    I will submit a feature request ticket to our higher team support for this capability.

    I cannot provide any specific time frame as to when this will be available, but we will surely let you know here for any update on the status of the requested feature.

    Let us know if you have further concern.



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    Answered by T.J.  on February 05, 2016 at 05:57 PM

    I was wondering if there had been any update on the feature request ticket for allowing custom names on pdf's?


    Thank you.

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    JotForm Support

    Answered by Kevin_G on February 05, 2016 at 07:33 PM


    We have not received news about the progress here yet, but we will make sure to let you know if we get some.

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    Answered by poolmanagementgroup on March 15, 2016 at 04:12 PM

    Any other info on this?  WOuld be great if user can define file name like {lastName} {firstName}.pdf
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    JotForm Support

    Answered by Kevin_G on March 15, 2016 at 04:16 PM


    Your request has been moved to this thread: http://www.jotform.com/answers/795304

    We will escalate it as well on that thread.